Shipping Policy

Shipping Policy

Thank you for shopping with ciravale™. We want every order to arrive smoothly, safely, and with clear expectations.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be slightly longer during holidays, promotions, or high-volume periods.

Estimated Delivery Time

Estimated delivery times vary by destination, shipping carrier, and order volume. Most orders are delivered within 7–15 business days after shipment, but delays may occur due to customs, weather, carrier conditions, or incorrect address information.

Tracking

When tracking is available, we will provide tracking information by email after your order ships. Please allow time for the carrier system to update after the tracking number is issued.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. If an order cannot be delivered because of an incorrect or incomplete address, additional shipping fees or delays may apply.

Lost, Delayed, or Damaged Packages

If your package appears lost, significantly delayed, or damaged during delivery, contact us at service@shixyuanyacad4vip.com with your order number and any photos or carrier details. We will help review the issue and work toward a fair solution.

Contact

Company: Katie's Cuties LLC
Address: 28401 Los Alisos Blvd, Mission Viejo, CA 92692, United States
Phone: +1 (949) 317-1433
Email: service@shixyuanyacad4vip.com